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Frequently Asked Questions
Is WestAce legal for UK players?
WestAce operates under a Curaçao license (Antillephone N.V., master license 8048/JAZ). The UK is not on our excluded jurisdictions list, but UK residents play under Curaçao consumer protection, not under the UKGC framework. If you want UKGC-licensed protection specifically, please play at a UKGC-licensed brand. All players must be 18 or over.
How big can my first deposit actually be?
The welcome match runs up to £15,000 bonus value on a single qualifying deposit of £20 or more. So a £3,750 deposit at 400% match maxes out the bonus pool. Larger deposits still get bonus up to the cap, the rest sits as plain cash.
What is the cashout speed in practice?
Crypto cashouts (BTC, ETH, LTC, BCH, all USDT and USDC variants, SOL, TRX, BNB, DOGE) typically clear within 2-12 hours after KYC is approved. Visa and Mastercard withdrawals run 1-3 UK business days. Bank transfers 2-5 business days. Standard withdrawal max is £500 per transaction up to £5,000 per week; VIP tiers raise both caps.
Do I have to verify my identity?
Yes. KYC is mandatory before your first withdrawal. We accept a government-issued ID (passport, driving licence, national ID), a proof of address dated within the last 3 months, and a clear selfie. Source-of-funds documentation may be requested for cumulative deposits above £2,000.
Does the bonus apply to sports betting too?
The 400% welcome is casino-only. UK sports bettors get a separate first-deposit bonus of 100% up to £100, with no rollover above 5x on accumulator odds of 1.80+. The Accumulator Boost and Early Payout offers run on top.
What stops me from playing here from another country?
We block IPs from 36 excluded jurisdictions including the United States, Sweden, Malta, Netherlands, Israel, Iran, North Korea and several others. Using a VPN to mask your country is a breach of section 2 of our T&Cs and voids winnings; please open an account only from a country where we accept play.